Frequently Asked Questions
You used to offer your products in bulk on your website but I don’t see them anymore? Can I still buy Namaste Foods products in bulk?
The answer is ‘yes’ and ‘no.’ While we know some customers prefer to buy our great products in larger bulk quantities, the vast majority prefer the individual retail units. Each bulk order was packaged and filled by hand at the time the order was placed and that process has just become too time consuming and too costly for us. However, our website now offers our products individually and by the case at a savings. In addition, Amazon.com carries all of our items by the case at a discount and often offers free shipping as well.What happened to the Simple Pleasures Cookbook? Do you still carry it?
Yes we do! Though it is no longer available for sale on our website, you can get a FREE copy by sending 6 different bar codes cut from the bottom of six different Namaste Foods products with your name and address to:
Namaste Foods
P.O. Box 3133
Coeur d’Alene, ID 83816
And there’s no shipping and handling charge either! It’s REALLY FREE! This offer is available only to residents of USA and Canada.
I want to buy your product locally and I don't see a store near me on your store locator. What can I do?
Namaste Foods products are available in many, many stores nationwide. However, if your local store does not yet carry our exceptional products, please print this letter and bring it to the store manager. Once you've done that, please send us a quick note telling us the name of the store. We will follow up with them and do our best to bring Namaste Foods products to where you shop (and we're successful over 90 percent of the time!)
I am ordering your product but wondered about the XANTHAN GUM. Your ad
says corn-free. Doesn't xanthan gum have corn in it or a by product?
Namaste Foods uses xanthan gum that is NOT derived from corn or corn
sources. It is certified by the manufacturer to be free of all
carbohydrates including corn, wheat and soy.
Would you please explain to me what EVAPORATED CANE JUICE is? Is this a by-product of cane sugar?
Evaporated cane juice is a healthy alternative to refined sugar. While both sweeteners are made from sugar cane, evaporated cane juice does not undergo the same degree of processing that refined sugar does. Therefore, unlike refined sugar, it retains more of the nutrients found in sugar cane.
Can a powdered egg substitute be used in place of eggs?
Namaste Foods products are formulated to be used with eggs. However, we have many customers who use a powdered egg substitute with success though some amount of experimenting may be necessary.
Our customers have found that, in general, adding the dry egg replacer directly to the dry mix without reconstituting, then following the package instructions works best. Some have also reported good results when increasing the amount of powdered egg replacer called for on package directions.
1 TBLS flax seeds plus 3 TBLS water replaces one egg. Finely grind 1 TBLS whole flaxseeds in a blender or coffee grinder, or use 2 1/2 TBLS pre-ground flaxseeds. Transfer to a bowl and beat in 3 TBLS water using a whisk or fork. It will become very gooey and gelatinous, much like an egg white.
Egg Substitute using Small Planet Organic Tofu
Attention: Tofu contains soy!!
Replace each egg with 1/4 Lb of Small Planet Organic Fresh Original Firm Tofu. Combine tofu, crumbled into a food processor, with the oil and water called for in the recipe, and puree in food processor until smooth, then add to mix.
www.smallplanettofu.com
Other suggestions from a customer:
For each egg, substitute one of the following in your recipe.
1 tsp baking powder + 1 TB water + 1 TB vinegar
1 tsp yeast dissolved in 1/4 cup warm water
1 TBLS apricot, prune or apple puree
1 1/2 TBLS water + 1 1/2 TBLE oil + 1 tsp baking powder
1 packet gelatin + 2 TBLS warm water (don't mix until ready to use)
There were small black particles in our WAFFLE/PANCAKE MIX, can you tell
me what this is?
It is a surprise to most people but we use real vanilla! What you see in your Waffle/Pancake Mix is bits of ground vanilla bean. You can also expect to see these in our Vanilla Cake Mix, Muffins, Cookies and Blondies.
What is in your Pizza Crust Italian Seasonings?
Our Pizza Crust seasoning contains both granulated garlic and onion, parsley,
rosemary, sage, thyme, basil, oregano and marjoram.
I liked the original baking instructions for your Pizza Crust better than the new method. Can you please give me those directions?
Original Namaste Foods Baking Directions for
One 14" Pizza Crust or 4 Mini Crusts:
What You Need:
- 1 Cup Water
- 1 1/2 Teaspoons
- Olive or Other Oil
- Heat oven to 425° F. Generously oil a pizza stone or pan, then rub
some on a rolling pin.
Combine 1 cup warm water and 1 1/2 teaspoons olive or other
oil to 2 3/4 cups of dry mix. Beat with an electric mixer for 3
minutes on high speed. Form dough into a ball then put on your
stone or pan. Roll out to about 1/4" thick.
Bake for approximately 10 minutes on lowest oven rack. (You
can freeze for later use at this point.)
Add sauce and whatever toppings you like. Brush edge of crust with
olive oil. If the bottom of the crust looks brown, move pizza to
the middle rack and bake another 8-12 minutes. Otherwise,
leave it on the bottom rack and bake. Enjoy!
What is the natural cheese flavors in the Say Cheez Pasta?
Natural Cheese Flavors: They are a prepared blend of natural organic acids,
fatty acids, aldehydes and ketones, that are used to produce a particular
characteristic taste under food grade processed conditions: they are free
of dairy allergens/protein components and deemed Kosher Pareve.
I live in high altitude and my cakes rise too rapidly and then fall in the middle. Do you have any suggestions?
Baking is tricky at higher altitudes and gluten-free baking can be even more of a challenge. Just reducing the liquid doesn't do enough, the cell walls also need strengthening. The following suggestions are from folks who live at high altitudes. Try adding 1 tsp of xanthan gum and 4 TBLS of rice flour to the flour mixture. Reduce the water by 25 percent and reduce the oil by 1/3 to 1/2. Optionally you can try adding one more egg to the mix. Increasing the oven temperature by 20 degrees may be helpful as well.
Also customers have reported that adding 1 tsp of baking powder to the flour mixture and using only 1/2 the water called for gets good results.
Suggestion for baking bread at high altitude.
You don’t need to add anything to the mix. Increase your temperature by 20 degrees and cook for the full 70 minutes. The change occurs with the eggs. Before you add the 3 egg whites, beat them to stiff peaks. Mix all your other liquid ingredients together after your yeast is dissolved including the whole egg and start mixing them into the dry mix. Then fold in the beaten egg whites and continue to mix the batter until there is no dry mix left. The rest of the instructions remain the same. I thought the results were impressive. Now my husband has a decent sized sandwich instead of one that is only 3 inches tall. Just a reminder that these experiments were conducted in Montana at an altitude of 5199 feet above sea level with a relatively dry humidity. The results may vary with more humidity and/or at higher or lower altitudes.
Customer suggestion for high altitude Brownies
Namaste Brownie mix
3 Tbsp Namaste Perfect Flour Blend or other gluten free flour
1/4 cup water
1/2 cup canola oil
4 eggs
Bake in a 9x13 pan at 350 for 35 minutes or until toothpick inserted in center comes out clean.
I’d like to use my bread machine to make the Bread mix. Which settings should I use?
Use the 1-1 1/2 lb loaf setting with a medium color crust. Or if there is a gluten-free setting you can use that as well.
GMO Statement
All Namaste Foods LLC products and ingredients are, to the best our knowledge, considered to be non-GMO in that they are produced with the addition of no genetically modified organisms.